SlotsBet charges no processing fee on withdrawals via bKash or Nagad — the full amount you request goes straight to your mobile wallet. Any transaction fees charged by the payment provider itself are outside SlotsBet's control.
On limits: the minimum withdrawal amount is ৳500. The daily maximum for standard members is ৳50,000. For VIP Gold and above, the limit increases progressively — ৳1,50,000 for Platinum and no daily maximum for Diamond. Separate limits apply for USDT or bank transfers — for details, Financial transactions View page.
Accounts with completed KYC are typically processed within 5–30 minutes. Without KYC, your first withdrawal may take 24–48 hours. Requests made after midnight are processed on the next business day.
SlotsBet offers several budget management and self-limitation tools — all free and available to activate anytime from your account settings.
Deposit Limit: Go to Account Settings → Responsible Gaming → Deposit Limit to set a daily, weekly, or monthly maximum deposit. Lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is an intentional safeguard.
Session time limit: Set a time limit for your session. You'll receive a notification when the time is up, or you'll be logged out automatically.
Cooling-Off: To take a short break, go to Account → Take a Break and set a pause anywhere from 24 hours to 30 days.
Self-exclusion: For a longer break, you can lock your account for anywhere between 6 months and 5 years. For more information, Responsible play View page.
Yes, in SlotsBet's Sports section (Sports), logged-in members can view real-time scores. During in-play betting, live scores update automatically at the top of the screen — no page refresh needed.
Video streaming is also available for selected cricket, football, and tennis matches. To watch a stream, your account must have a balance of at least ৳1 or an active bet on that event. When a stream is available, a camera icon will appear next to the event.
If you experience issues with mobile streaming, clear your browser cache and try switching from mobile data to Wi-Fi. Match statistics — corners, cards, ball possession — are all updated live.
Forgot your password On the login page Click the "Forgot password?" link. Enter the mobile number or email used during registration and an OTP code will be sent to you — use it to set a new password. The whole process takes under 2 minutes.
If your mobile number has changed and you no longer have access to the email registered on your account, contact support directly. The support team will verify your identity using details such as your NID number, account opening date, and last deposit amount. Once verified, access will be granted to your new mobile number. This process can take up to 24 hours.
To avoid this issue in the future, add an active email address to your account — you can do this under Account Settings → Profile.
If a match is fully cancelled, SlotsBet generally voids all bets on that match and refunds the full stake — with no win or loss recorded. The refund typically appears in your balance within 1–6 hours.
If a match is abandoned mid-way (due to rain or player injury, for example), settlement depends on how much of the match was completed. In football, if the first half is finished, bets on the "1st Half" are settled, but "Match Result" bets are voided. In cricket, if a result is declared via the DLS method, bets are settled based on that result.
In a multiple or parlay bet, if one match is cancelled, that leg is counted as "void" and the remaining legs are recalculated. Example: if one match in a four-leg parlay is cancelled, it settles as a three-leg parlay. Full rules Terms & conditions Available on the page.
Multiple people from the same household or internet connection can each create a SlotsBet account, but strict conditions apply. Every account must be registered under a completely separate individual: a different National ID (NID), a different mobile number, and a different payment method.
Strictly prohibited: creating multiple accounts under the same identity, transferring bonuses between accounts, or exploiting bonus offers through different accounts. If SlotsBet detects any such activity, all involved accounts may be suspended and balances forfeited.
If family members each have their own account and any issue arises, it's wise to notify support in advance — this can save you from unnecessary complications down the line.
With SlotsBet's Refer-a-Friend program, you earn ৳500 in bonus for every successful referral, and your friend gets an extra ৳250 bonus — a win for both of you.
How to refer: Log in and go to My Account → Refer a Friend. There you'll find your personal referral link or code. Share it with a friend — once they register through that link and make their first deposit of at least ৳500, your account will be credited with ৳500.
Terms & Conditions: The wagering requirement for referral bonuses is 15x. There's no cap on the number of referrals — the more friends you bring in, the more bonuses you receive. However, the friend must be a genuinely new member — anyone with an existing or duplicate account will not qualify for the bonus. Referral status can be tracked in real time from your dashboard.